Creating a Holistic View of Healthcare Analytics

Creating a Holistic View of Healthcare Analytics

Length of stay and readmission might be accessed via your QlikSense application, Patient Satisfaction information stored in Tableau, and Employee demographics & Dependent coverage ratios are in a third system…meaning you’re forced to remember all of this as well as login information for each of the individual systems. So what happens when another, newer, augmented analytics system like ThoughtSpot is introduced? 

You might lose track of where the information is stored… might try to ‘cut and paste’ pieces of the information you need into a PowerPoint so you can create an overview ‘dashboard’. Maybe you’ll dump all of the data into Excel and make a pivot table? 

While you think this might ‘work at the time’, what’s worth pointing out is that all of the above is time consuming, inefficient and increases the risk of misinterpretation – not to mention the issues this creates around data privacy.

Enter the Analytics Portal

There is a better way than cobbling your data and visualizations together with cut & paste! Digital Hive provides an efficient and code-free way to bring together silos containing the length of stay and readmissions information, patient satisfaction information, employee & their dependant’s demographics, into a unique, personalized ‘portal’. One login, one solution. Simple. 


Change happens

When was the last time change didn’t happen? Rarely, that’s when. The tools and applications organizations leverage to understand & present information is fluid. You need to be able to adapt to these changes as well. 

Digital Hive not only allows for these changes to take place but encourages them. With the ability to integrate new analytics tools at any point, you are in complete control of how to use new capability sets in concert with your current applications – giving you the ability to leverage the right tools for the right job. 

Now Tableau exists with PowerBI and ThoughtSpot for a more holistic view of your healthcare world.

A word on personalization

Adapt and adopt, make the experience unique to your community. Let’s be honest. Just bringing all of your required information, visualizations and applications together into a single experience is paramount, but what if people don’t like the look and feel of the experience. Limited adoption is the outcome. 

Digital Hive provides a unique drag and drop, code-free, personalization experience so you can tailor your analytics hub to suit the needs of and requirements of individuals, roles and groups in your organization. Now you’re on your way to increased adoption and are driving towards the realization of data-driven decision making.

Learn more about Digital Hive for Healthcare or schedule a quick 30-min demo and see it in action!

Does Gartner’s “Cool Vendor” Report Mean Anything?

Does Gartner’s “Cool Vendor” Report Mean Anything?

Every year, Gartner, one of the world’s leading IT research companies, publishes a Cool Vendor Report highlighting new technologies in Analytics and Data Science. This year, Digital Hive (formally known as Theia) received this recognition. Previous Gartner Cool Vendors include Tableau, Snowflake, and Looker just to name a few. Many CDO’s and CTO’s use Gartner to help successfully guide their IT strategy and technology purchasing decisions.

So, does being named a Gartner Cool Vendor mean anything to Digital HiveYES!

The Intersection of Need and Solution

Gartner analysts are some of the most informed middle-men in the world. Working with both technology vendors and enterprise data leaders, they sit at an incredibly valuable intersection of information. It’s at this intersection that Gartner is able to provide value, having 1000’s of conversations a year on both sides of the fence, identifying emerging challenges and the technologies that will provide a solution. 

Validation of Enterprise Need

For Digital Hive, being named a Gartner Cool Vendor is a validation that the use of many BI & Analytics tools within large enterprises is creating real problems for end-users with BI Adoption, Data Literacy, and meaningful ROI. Companies are now in a full-sprint race to go digital, maximize the value of their data, and provide more meaningful experiences. Without frictionless access to information, meaningful data literacy education, and a push for greater user adoption, many companies are going to see the millions they invested in data & analytics go down the drain.

Even more, we now have the validation that a multi-tool tech stack is NOT going away. Co-existence is needed. If consolidating to a single BI tool is on your roadmap, be forewarned it’s a long, expensive, and ever-changing journey. Every year innovations in data & analytics produce new tools and vendors, making it necessary for companies to keep pace and maintain a competitive edge.

A Rise in Vendor Competition

For many, competition in the marketplace is a threat. For Digital Hive, seeing the recent increase in competition indicates that there IS a marketplace for our Analytic Hub solution and that we are providing much-needed value.

We welcome new competitors as we work towards a common goal –  increase awareness of the value in Analytics Hubs, Analytics Catalogs, and data literacy support.

Why Digital Hive is the Best Analytics Hub Solution 

That being said, Digital Hive was the first Analytics Hub solution to identify and solve the market need of bringing enterprise BI together. The first-mover advantage has allowed us to evolve and innovate more quickly than our competitors and provide increased value to our clients as their needs change.

Digital Hive is uniquely differentiated as the only true technology-agnostic analytics hub that allows users to interact with the full-functionality of different reports and dashboards seamlessly within the experience.

Most of the competition in our space only provides a functional analytics catalog (or is yet another BI tool in disguise). Digital Hive is the only true Analytics Hub. In addition to an Analytics Catalog Digital Hive enables end-users to create interactive Data Storyboards using reports from different tools, and contextualize information with presentations, video, RSS feeds, and custom messaging. 

This means that clients can unlock the full power of Data Storytelling and Data Literacy support. Every department, persona, partner, or client receives relevant and tailored information supported by context.

Only Digital Hive can do that.

Learn how

How You Can Use Digital Hive Today

Digital Hive has clients in every vertical, all around the world – Financial Services, Healthcare, Higher Education, Manufacturing, Retail, and more. With out-of-the-box connectors to 18 major information systems and a Custom API connector, any business can bring their choice of BI & Analytics tools together and benefit with Digital Hive.

Want to learn more? Book a 30 min demo today!

Gartner Cool Vendors 2020 Announced

Gartner Cool Vendors 2020 Announced

Digital Hive has been named a 2020 Gartner Cool Vendor in Analytics and Data Science

With the average organization using 3.8 different BI solutions, and the number of different business roles wanting to analyze the data increasing, it’s critical that businesses make it easy for users to leverage, share and scale the analytics value from different systems that have been generated before. 

According to Gartner’s report, published May 7th, 2020: 

“Organizations are struggling to manage analytics content from different tools. This hinders the ability to share and scale the use of analytics, and limits adoption as users fail to find and compile the insights that have been generated before.”

Garter recommend that one way this can be achieved is by

establishing an easily accessible portal that has single access to the analytics content built by multiple existing analytics solutions.

Gartner’s definition of a Cool Vendor is “a small company offering a technology or service that is: innovative — enables users to do things they couldn’t do before, impactful — has or will have a business impact — not just technology for its own sake, intriguing — has caught Gartner’s interest during the past six months.”

Why is Digital Hive Cool?

Digital Hive’s technology consolidates key information assets across an entire organization in one convenient and digestible place, giving users real-time access to the relevant information they contain through a single point of entry.  

Digital Hive (formally known as Theia) connects to analytics and BI tools platforms such as ThoughtSpot, Tableau, Qlik, IBM Cognos as well as standard document systems such as Google Drive, SharePoint, Box and social media platforms

Digital Hive’s analytics catalog addresses a real pain point impacting organizations using multiple analytics and BI tools — giving business users a single point of access and thereby providing visibility, governance and control.

Click here to read Gartner’s full report – link off to Gartner.


Gartner Disclaimer: The GARTNER COOL VENDOR badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Go2Insight and BEYOND!

Go2Insight and BEYOND!

By Darren Williams, Head of MI and Data, Clarity.

I’ve been in the travel industry a long time, long enough to see the Wright Brothers make their first flight (Not who you’re thinking, I mean Steve and Jim Wright from accounts on their first business trip to visit our Tralee office). Anyway, for as long as I’ve been in business travel, I’ve been a techie and self-professed geek for a far greater time. Alongside music, it’s my biggest passion and I’m incredibly lucky that my company, Clarity (we’ll get back to them later), and ThoughtSpot let me talk about it, especially to an audience.

So, a little while ago Theia contacted me to ask if I would like to join them in Dallas and speak at the 2019 ThoughtSpot Beyond Conference. To set the scene a little here, the other thing that is worth knowing about yours truly is that since the age of 10 (and we’ve already covered that I’m old) I have been a Cowboys fan. The football team, not guys in boots and hats.

The reason I was asked is because in my role as Head of MI and Data for Clarity, a global travel management company, I was at the forefront of integrating ThoughtSpot and Theia into our MI and reporting tool, Go2Insight. This has been a literal game-changer for my industry, which has previously been a mecca for scheduled reports and good old excel files. The ability to work with data to make it interesting and engaging, has been incredible and I’m beyond (BEYOND!) excited to tell you about what we have in store for the future.

I can’t wait to attend the conference and meet great minds with similar interests in data. To share ideas on how to get the most out of ThoughtSpot and hear how people in other industries are changing the game through its use. I’ll also be completely honest and say I’m equally looking forward to visiting the Theia stand to see the surprise they have for attendees!

I feel incredibly fortunate to have been invited to the event as a guest of Theia, a company that has been instrumental in helping me to deliver Go2Insight. If you’re in attendance please come and speak to me about our amazing technology, my love for music and Star Wars or the recent performances of the Dallas Cowboys.

Either way, I look forward to seeing you at Beyond!

To learn more, click here and download the Clarity Case Study by our UK Partner, Assimil8.

Delivering Actionable Business Value with Theia

Delivering Actionable Business Value with Theia

Theia is excited to sponsor the BCBS IM Symposium for the second year in a row! Our aim is to help more Plans, Employer Groups, and members find actionable business value using Theia’s Analytics Hub. 

Finding valuable information can be time consuming and difficult when insights are locked up across many BI solutions. It also creates siloed pictures of the business and increases IT costs. 

Can you think of all the systems you have to log in to? From standard reporting in tools like IBM Cognos and Epic, to data visualization in Tableau or Power BI, to content management in Sharepoint – having multiple solutions is necessary to get the job done, however, it’s important to remember that this also creates a challenge.

How do we solve this challenge for you and your user community?

Theia’s Analytics Hub solves this challenge by bringing all of your information assets into a single location with one intuitive user-experience, regardless of technology.

Quickly search and find reports, documents, dashboards, or visualizations across systems in the Analytics Catalog. Create interactive data stories using reports, visualizations and even video, from different tools with Theia’s Gameboards. Bring clarity, increased understanding and speed to everyone who should be making data-driven decisions. 

With Theia’s Analytics Hub, the tools aren’t important, just the insights.

We look forward to seeing everyone in Boise!

For more information on Theia, contact [email protected].

Spring cleaning: Analytics Order, Data Literacy Calm

Spring cleaning: Analytics Order, Data Literacy Calm

Theia is happy to welcome this weeks’ guest blogger Adam Ciperski from Qlik. https://blog.qlik.com/adam-ciperski

Ever find yourself in your closet searching for an article of clothing or trying to squeeze one more hanger on the rack? I took the better part of the afternoon on Saturday to clean out my closet.  It made me realize a few key things. I am a pack rat and this clean up exercise took way longer than I thought. I anticipated the exercise taking 30-45 minutes tops. How hard could it be? What I discovered 3 hours later is I keep too many unnecessary items.

 

Over time we gather items and find places to store them. We continue this until we run out of places to hang things or our drawers are overflowing and won’t shut. One solution is to add more space which is why we love the Container Store or turn to self-storage units. The more we store the longer it takes to find a place to put things or even find items we desire.  Clutter leads to resource consumption, time loss and frustration.  Clutter not only impacts us at home, clutter can impact our analytics systems as well.  Let’s review some approaches you can leverage – in life or with Qlik!

 

Take Inventory

The approach: Marie Kondo’s method is to throw all the items in a pile in the middle of the floor and then review each item. If it gives, joy keep it; if not, thank it and put in the discard pile. With analytics: While it would be nice to throw all your data in a pile in the middle of the room, a better and more practical approach is to leverage the audit applications Qlik Telemetry Dashboard and Application Metadata Analyzer. Reviewing the history of the application usage provides an indication on usage patterns as well as identifies sheets and objects leveraged the most. The time these objects take to load identifies if this area is impacting performance or a target for optimization. 

 

Another factor of inventory is identifying the adoptions metrics. Leveraging the Qlik Sense Ops Monitor and QlikView Governance Dashboard user trends to determine application stickiness or adoptions is one measure if your community is gaining value from the analytics provided. Our Qlik Customer Success Management (CSM) team is capturing these metrics with their clients, which helps us determine if systems sizing needs to be reviewed as well as helps us target programs or initiatives we can jointly execute to continue the adoption of the solution to ensure customers are achieving the business outcomes they desire.

 

Organize: Reduce the Clutter

The approach: Once we had the pile of clothes on the floor each item was reviewed for if it was ever worn in the past year or if it fits properly. I was surprised by the number of items that were collected over the years that I know would never see the light of day. One pile was for donation or given to family and friends in need. The other items were returned to the hangers. The remaining empty hangers were removed as well. It’s amazing how many dry cleaner hangers I had.  This act alone creates more space making it easier to hang and find clothes.

 

With analytics: With your analytics solutions, archiving is easier than ever little or non-use items can be offloaded or repurposed.  Re-organizing or promoting apps based on usage, adjust portal or links to apps, promote little know apps, provide new names, highlighting in newsletters or webinars. We now have the prime opportunity to reorganize and store items in more accessible locations. Placing highly utilized items in a more prominent location and adjusting to new usage patterns that may have emerged over time. This is akin to tagging or categorizing assets to best address use cases and end user consumption as well as placing highly utilized assets in a more prominent location. As you assess underutilized items whether it clothing or applications is this an awareness problem? In many cases, due to the clutter and explosion of data, we lose sight of what is available. It’s like that shirt we really like that is lost in the middle of a stack of shirts. Once we expose in the inventory process we can promote to top of the pile or more prominent location. Applications can be highlighted in portals or communicated in an awareness campaign. Creating events such as Lunch and Learns or User Groups are two simple and underutilized opportunities to showcase content. At Qlik we run Qlik Days with our customers to support the analytics missions of our customers and drive their user adoption strategies. 

 

Harness Resources

The approach: Your closet or room is fixed in size. You can add storage containers, cabinets or drawers to provide additional options. Mostly your options will be to reduce what you are storing to create space which is why many of us avoid the exercise or have a challenge parting with sentimental items.

With analytics: In the analytics world, this is akin to continuing to run the same reports or load the same applications because that’s what we’ve always done it. Or continuing to add data to reports without assessing a tuning or indexing strategy. Luckily with systems, you have more options than knocking down walls, buying containers or storage units: adding storage or memory to services, add services, leverage cloud instances. There are many options; however, you first must assess how you are leveraging the technical footprint you have today. Many of the Enterprise Customers I work with size their infrastructure once and never revisit only to find overtime unexplained performance degradation. After reviewing the data, they see the data added and users added to a system that was sized for half the population years ago. Taking quarterly or biannually reviews of your system will prevent this issue from occurring and minimize disruptions and escalations. If only resizing our closets were that easy.

 

Getting started is the hardest part. The investment is well worth it, when you measure it against the time savings you gain and the hidden gems you discover.. Make the commitment to declutter, take inventory and identify resources. The benefits gained from resource optimization and effectiveness of your platform far out weight the time investment to declutter. After an initial exercise, make this part of a routine or seasonal ritual. With a decluttered analytics platform you can progress towards data literacy calm.

 

As for your closet, you’re on your own now, good luck!